Dropbox indexing stuck 1 (23G93) Dropbox Version: v207. 4 months ago. Otherwise syncing is working fine on my other computers and phone. 6 (updated last week and then didn't use my laptop until yesterday) Dropbox version: v52. Remove Dropbox/. soundoriginals. About Dropbox Cloud Files for Windows Beta. macbook air M1 2020 - fairly recent. 4894 and run it under compatibility mode for Win7, the dropbox app appears to work nominally (time stamp 12:43pm) - but then the darn thing updates itself to v213. Dropbox Pro is stuck on "Indexing" after installing on a fresh-from-the-store Apple Macbook Pro M3 running the latest Sonoma 14. 5870)! Since a week, when I start my PC regularly I usu ally get a massage from the dropbox client after 10 minutes or so that it cant initialize cor rectly and needs either to restart or close entirely. What should I do? Uninstall and delete the folders from my Mac and install Around noon yesterday, Dropbox mysteriously started (I assume) reindexing my entire Dropbox folder; it claimed to be syncing nearly 500,000 files, which is pretty much all of them. Show more Less. Read on for a more detailed explanation. This file just does not appear in the Dropbox folder in Windows Explorer, only the smaller files saved in my dropbox are appearing in the software, so that's not helping at all. MacBook Pro 15″, macOS 10. I even completely reset my entire computer to try and fix this issue. Some hypotesys and suggestion (sorry, I worked as a software QA 😄) - Adding shared folder while the very first sync is running cause a loud mid-air collision and the client is basically blocked I have broken Dropbox on my laptop and now it is stuck indexing. All of the search methods on Mac appear to use underlying file indexing which seems to be missing out the Dropbox files where they are in their new location, post-update. Every time I add/delete files, the desktop app gets stuck indexing. Windows Explorer slows to a crawl and locks up. Jay. If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful! I am using dropbox on a Macbook Pro from 2017. Issue when trying to share and since the last update to Catalina 10. Hi ccowap, thanks for bringing this to our attention. Open comment sort options. If I've just modified several files, it might stop at "Indexing 138 files". Please go to Dropbox Preferences according to Curious I looked at what it was trying to sync and it was a random file. Note that this will essentially result in a "fresh" install. Hi everybody, I hope someone can help. kanejameson. Not Enough Space? Solved. Even Dropbox Support wouldn't be able help you. After changing the smart sync options inside the app, it updates quickly but then becomes stuck on one or more files. Can't start app I have tried reinstalling dropbox with sudo apt remove dropbox and reinstalling it with sudo apt install dropbox. Reboot, keep backup service disabled. 27 days ago. I tried reinstalling and re-connecting. Dropbox keeps indexing – It’s also common for Dropbox to get stuck indexing. If I hover over the icon it says indexing node_modules. idanfo. JamesSmith5. The I've been using Dropbox for years in rudimentary manner. Showing results for Dropbox on my laptop appears to be stuck indexing 2 files and it is causing the HDD to constantly spin trying to index whatever it is indexing, as a result my laptop pretty much grinds to a halt. The version of Dropbox is 173. There are no syncing in my Dropbox folder, and nothing is syncing. Hi My dropbox is stuck at indexing. rileybeebs. 4 years ago. Looks like my Dropbox sync takes forever, and it is just stuck at the "Indexing xxxx files" step. Jingyi51. Once the app gets past "Starting" (which takes about a minute), it then gets stuck on "Indexing 1 file" (displayed as "Syncing 1 file" in the expanded tray) for about 3 to 4 minutes. At the end of the process, the issue is effectively resolved, and I've got my Dropbox Here’s what you can try: Check Preferences: Open Dropbox Preferences, go to the Sync tab, and ensure only the necessary folders are selected for syncing. I have done it several times with no luck. At this point, I can't open files directly from their "location" on my computer, but I can copy and paste them to the desktop to work on. I'm installing the newest one from your website, it does not refer to the version you mention, but says 2019. 30 days ago. The problem with being stuck indexing files returned within a day. I'm a 10+ years paying customer. Later last night and tonight it says indexing 1480 files, without any change in 24 hours. I recently updated to a busniess account from a professional account and now it is trying to sync all of the files - was going fine but now it seems to be stuck and says its downloading 23 files (0. Upload Interface. I am downloading the deleted files to my laptop. I've looked at my network traffic and Dropbox isn't doing anything. I have never had any issues like this with dropbox before, but all of the sudden I have 34 files that are stuck syncing. ; Clear Dropbox Cache: Clear the Dropbox My dropbox is stuck showing says "syncing" continually. Let me Good news, reinstallation fix all the issues and I've been able to have all my content in sync in less than 4 hours. Did you restart your device in the meantime and the app’s still stuck indexing the exact same number of files? Other than that, I’d like you to right-click on your local Dropbox folder, go to “Get info” and send me a screenshot of its properties. Unlink computer under admin console. 3 hours ago. My entire research archive and setup has been based around Mac's superior indexing for the last 9 years. Now my dropbox app cannot seem to be moving anywhere when indexing. Emma to idanfo. The Folders I am sharing often have + 100 files in a Folder structure with various Sub Folders so what I am looking for is an easy way to generate from DropBox or my Mac a contents list that I can share to help people navigate the Folder I have shared with them. I can only open files from iCloud Drive, Google drive and my iPad. dropbox desktop app is up to date. Here's a step-by-step guide to troubleshoot and resolve the issue. Relinking a Dropbox account might resolve most of the problems, including Dropbox syncing thousands of files and getting stuck, here is how to relink a Dropbox account. After install of DB app v172. My Dropbox version is . AirDrop broken on MacOS Ventura. Files won't open unless I quit DropBox to sever the never-ending sync loop. Re-install not cured it. Help center; Community; Dropbox learn; Contact support; cancel. But recently, I experienced syncing issues on multiple of my Windows devices. 3 Monterey. I have uninstalled and reinstalled the dropbox app. pgn file shown below). com which is the correct email. when i click on it, it seems to be stuck on "dropbox is starting " this is fresh install (v54. I have tried quitting the app and restarting. Dropbox is indexing files forever and is slowing down the computer immensly. MacOS: 14. Having said that now, kindly note that the issue you're seeing is a Mac issue that occurs when copying files with extended attributes metadata into a file system Hi, I haven't synced my Dropbox local files for about two months. After the sync gustavo seemed like to have lost its Dropbox index or wanted to refresh it fully (no reason for For the past couple of days, Dropbox has been consistently using around 30% of my CPU, when not syncing or indexing anything (i. Same if I reboot. Start a new discussion. 4. Dropbox location: Macintosh HD/Users Hello, I have Dropbox on my iMac running 12. Now it doesn't. Pressing "Stop Loading" makes the green loading bar go away, but Windows Explorer till takes up about 63 % of my CPU power. Dropbloke. KateRobert. Dropbox index stuck - 211,488 files. I use Windows 10, Dropbox v206. Help. Remember, after startup, Dropbox NEEDs to check if any file has changed while Dropbox did > not run. Video files stuck in upload. inotify. The application seems to be endlessly indexing files and becoming stuck at a specific point. Grey X appears on file icons indicating a file sync issue. Thanks. Does someone have a solution? Thanks Share Sort by: Best. Have had it for years. Unfortunately, Dropbox doesn't seem to have any programmers who can fix bugs, so far as I can judge by the many years that this problem has been happening. I synced one folder with selective sync to try it out it This is a critical issue. 1 and chip is Apple M1. If Dropbox is stuck at indexing on your new MacBook Pro, it could be due to several reasons such as file system issues, permission settings, or large file transfers. Erase DropBox folder. The solution wasrather odd. Desktop. Wrong. I can't share any files with my members. I have tried many times restarting the app, the machine. Any idea why this might be happening, and what I can do to get Dropbox to idle properly? I'm on a MacBook Air, running macOS 10. How can i solve this issue? I've been using Dropbox for years without issues, but on my new Windows 11 PC, the app is stuck in "Indexing" status - no files are synched, downloaded, or uploaded. I waited. I accidentally deleted some files and have now gone back to dropbox to a backup prior to the deleted files. dropbox* files only and reinstalling Dropbox etc. It then goes to just "Syncing" for 2 or 3 more minutes. From this I gather the only way to prevent such an occurrence is to stop Dropbox booting on start-up, but I am happy to stand corrected on this issue. Learn more about how to check if your files and folders are I have the Dropbox folder in my "CloudStorage" folder as per the newer preference. , the menu bar drop down says `Up to date`). anonymous. 1 and dropbox 83. TSharp440. It wasn't stable on most of My dropbox is syncing nonstop, states 65000+ items are indexing. i notice that if i use old version (114. om and not hotmail. On my fast system and internet connection, reindexing performs at a rate of 100,000 files per hour. Dropbox has been stuck on indexing for over a week. Basically deepfreeze boots from an image created when it was installed so every morning after I boot up my computer, dropbox spends 2-4 hours doing something called "indexing" even though my dropbox folder is on a non-frozen hard drive. . approx 150,000 files- some online only, some available offline. 29 days ago. this is a bug that have to be fix ASAP. Wait. The sync status displays at the bottom of the window that appears. ” learn how to diagnose and fix Dropbox not syncing issues, including files and folders stuck syncing. 6 since March. I reinstalled the app and moved the files to a new location. 1. Unlinking / relinking accounts and uninstalling / reinstalling the desktop app makes no difference. Quitting DropBox Hi Hannah - I've been on the new mac OS for at least a week now so not totally new. At the moment, I have it down to "Indexing 3 files". Close other software like onedrive that could interfere Dropbox re-syncs 10,000+ files after every reboot - files that I haven't touched, and it always looks to be the same directories affected, not the whole Dropbox. No number is Yet, Explorer still persists with trying to index this small folder, while every attempt just leaves to the green loading bar getting stuck once it reaches the "Stop Loading" button. I went to Dropbox. Shortly after installation message appeared that space nearly full. Cannot see shared Dropbox paper documents on Dropbox Paper webpage. Restart Dropbox. Syncing [file name]: Indicates a specific file is syncing with its as simple as i said it. New. However, since you mention that you're in touch with a I am having an issue where dropbox is stuck on indexing. Restarted the MacBook Pro. I have 2TB of dropbox account files numbering over 25,000 now reindexing at the blistering speed of 30 files or so an hour over the past 2 days. 5852. Turn off firewall and antivirus completely. I have tried logging out and in again, deleting the app and reinstalling, restarting the app, and restarting the Mac many times. Every time I restart Dropbox, the number changes slightly, but then it stays like that for days. I don’t see a way to add Dropbox as a location? 480 3; Synchronisation Finder and Dropbox Long story short someone added me to a group that messed up my own dropbox and put me on a business trial and renamed my main dropbox folder. 16 hours ago. Controversial. The . Not longer afterward, I get the "Dropbox has quit unexpectedly" messages. This takes 5 min or so to turn black and when moused over, it says "Dropbox is Syncing" with the syncing double arrow icon. Windows. When I click it, I get a dialog that says "The file couldn't be opened," and the filename itself disappears from the Finder. Try the steps After doing so, Dropbox was stuck Indexing 2 files for weeks and I couldn't figure out how to resolve it. 4519 and for a few days now new folders and additions made using the PC aren't syncing properly with dropbox. By doing this, the indexing starts anew, first with the old method, then with the File Provider. I realized some of us DropBox users have had the same problem (as I found online) and so I immediately thought if I deleted some folders and files on my account as I only have 2GB of storage, that it would solve How can I tell which version I'm running? Dropbox on Linux seems to have zero possibility to show the version. The folders don't contain any local files anymore (they are back to online-only). Dropbox sync stuck on main computer. While in this state, changes to files and folders won’t be reflected. I tried fixing hard links in the accounts settings, but it did not help. Running Dropbox 12. The main difference between the "advanced reinstall" and a normal reinstall is making sure the I formatted my computer running Windows 7 and reinstalled Dropbox. It's been like this for over a month, and it's been affecting my ability to copy files and folders, both to local storage and external. indexing not working on dropbox folder. I am only using 16% of the space available on my dropbox account. After doing so, I am stuck at "Indexing" as Sync Status. app stuck "updating dropbox account" Unable to sign into app. I've moved your post to it's own thread as you're currently using a different OS (Linux rather than Windows) to those on the thread you originally posted in here. Dropbox support is telling me it's because certain filenames are formatted incorrectly so those files affected won't sync. Things I have checked: my system is MacOS 13. After reinstalling Dropbox on iPhone iOS version 18. ; Restart Dropbox: Quit Dropbox completely and restart it. Then my browser tells me that I am signed in, but the dialogue box refuses to move on. My internet connection is good, my Dropbox version is 174. Stuck indexing. Thetoolbar says Dropbox 211. Even updated and restarted my Mac several times but the number of items kept going up. dropbox file Delete all associated files I could find and reinstall Try the weird command in run something like chrk/ r/s Check windows firewall white list and it's on there. 13. Basically if your machine is taking too long indexing or is stuck indexing after a crash just hit "pause for 1 hour" and forget about it, it will still be working on the indexing in the background, and when it restarts it should have finished the re-index avoiding a crash when trying to Hello, i have a problem in Dropbox and it's not syncing. hi all, my dropbox in my all computers just stop syncing or stuck on indexing a few days ago. To fix this, open the "Task Manager" by right-clicking your taskbar and clicking "Start Task Manager". dropbox and ~/. Explorer | Level 4. I don't need anything in Account A and would be just as happy to start over and be done with both accounts, but dropbox thinks that over-full account B is my problem. 4 hours ago. My Dropbox app has been 'Upgrading Database' for a number of hours today with the result that my colleagues can't see or access new files that I have worked on today because my sync is not up-to-date. I recently reorganized and renamed my company files in Dropbox on my Mac. reinstalled Dropbox app and and on starting Dropbox it starts indexing. SandyDandy. Re-install DropBox. The dropbox help system does not match the dropbox screens. To keep your files safe during this process, Dropbox renames your Dropbox folder in File Explorer (Windows) or Finder (Mac) from “Dropbox ([account name])” to “Dropbox (Old). It doesn't work from a domain joined computer but if i remove the computer from domain it works. rodriguezo. Folder is empty except for the . Also, can you check the info inside your Dropbox folder, and then Get info to let me know how many files do you have there? Let me know more, and we'll take it Symptoms: Upon start-up, Dropbox was stuck perpetually syncing upon start-up. x, uploads are very Dropbox stuck on sync or index. 3 years ago. 3 TB) from my old laptop to my new one via an external HDD. The problem is that it's stuck in indexing plus syncing files for almost more than 24 hours without any change. Killed all Dropbox processes using Activity Monitor (force quit them). 7555, it as predicted moved the Dropbox folder from Favorites to Locations. If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful! About the version of the app, if your Dropbox folder is in ~/Library/CloudStorage, then you're using the File Provider version. My system was stuck indexing 9 files. Everything went smoothly -- except for Dropbox. 92. I recently migrated my Windows 10 installation to a new hard drive. When that didn't work, I read on a Dropbox forum about reinstalling the application and I did exactly that. (i. Adam lawyer. 12 Dropbox and Pages Dropbox does not appear as a location in Pages. The system will take some time to re-index your files and sync them all. I have tried deleting the . I initially had about 300,000 files downloading. I came upon it when I decided to run IntelliJ under strace to see what files it was opening to Date: 6/24/2018 OS: macOS Sierra Version 10. Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community. If that’s what bothers you, apply the solutions from this article. I use Smart Sync for a number of folders. I have my main computer running windows10 hosting a lot of files (let's call him gustavo), in the beginning it costed me 3 days to make the full index but I need al these files on this pc (615029 files) files that needed to be synced. Dropbox isn't syncing files If the upload is still stuck could you send us a screenshot of how it looks on your end so that we can have a visual too? Dropbox sync stuck with simultaneous download and upload. Fiddling with Inotify settings had no effect. I can see and download all my files on the web client. Dropbox has a few different tools for helping to I moved my dropbox to another drive, on the next reboot dropbox loaded before my external drive (drobo) fully initialized and Dropbox demanded I relink my account. If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful! Could you confirm the version of the Dropbox desktop application you're running? You can do this by hovering your mouse over the Dropbox icon in the system tray or menu bar. Old. 90 on Windows 10 version 1803 (both Pro / Home), Dropbox is constantly 'indexing'. I have tried the troubleshooting advice but haven't had success. I tried the following: - Clearing cache - Uninstalling (using iObit Dear all, I have been using Dropbox for almost 4 years without a problem. Tried restarting app. dropbox file is also stuck on updating. Contacted Dropbox and they had me do a full reinstall deleting all registry keys. Shut down computer after dropbox finished syncing. stuck at syncing. Then click on the "Processes" tab to see if there are any other Dropbox processes that may be preventing the app from being uninstalled. Need more support If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook . Same issue on Windows 10 and 7 machines with same account. Now it is taking forever indexing. Dropbox initially started indexing files, but as soon as I restarted Dropbox it was stuck again). Tracked down to Dropbox. to Nancy. Could this be stuck or will it eventually upgrade? Any advice appreciated! Reach out to the Dropbox Community and get solutions, help, and advice from members. People are going to ask for photos so here you go: indexing won't work on dropbox folder. nothing seems to work. to Anna41. I left if for a couple days but nothing changed. 6 and Dropbox 58. I had hotmail. It was still stuck, so I let it run and do whatever it was doing. All seems fine there in perfectly in sync. Dropbox Replay interface in Premiere broken. I'd like some help on how to use my Dropbox Business account. Click the Dropbox icon in your taskbar (Windows) or menu bar (Mac). Also, Is there a possibility that a proxy, VPN, firewall, security software, or even ISP/router issues could be restricting traffic to the following Dropbox domains? Hey there HS4 - sorry to hear you feel this way - I'll try to help with this now. It is always stuck on indexing. Turning off windows indexer seems to cause other issue with searching on the laptop and I cant stop DB from indexing! My Dropbox won't sync files onto my computer. There is ample memory as the Macbook Pro is new. they keep saying to uninstall and reinstall. My Windows desktop has just been changed over to a new hard drive and I have re-installed the Dropbox app, however I get stuck in a loop where a dialogue box tells me to continue to my browser to sign in. I came back to my hard drive nearly full and syncing paused due to that full hard drive. Hey dupecoop, thanks for reaching out to us and sorry to see you're having trouble. dropbox-dist. It's a fresh install on this machine so there are on local files. sendtoemail problems. Problem is I can't workout what files it is trying to index so that I can move them out of the Dropbox folder. dropbox_cache. Download. Unlink/relink the Dropbox account. Does Dropbox force the syncing/sharing of folders like OneDrive? 5 hours ago. I looks like that Dropbox synced with my PC and started to upload everything is could find until my space wast full. I've reinstalled Dropbox multiple times (rebooting inbetween), including advanced reinstall (twice) and gave Dropbox full file Hi Dropbox. Yesterday it worked after a reinstall and reboot. 2 months ago. com, go to the security tab, and sign out of the Dropbox is indexing forever . 10 months ago. I also share a Dropbox account with one person and they don't have any of the issues listed below: I've been having issues with Dropbox for months causing it to get stuck indexing anywhere from 1-80 files. Every time I have reached out to Dropbox support I get these generic lines of communication. However, it still seems to be syncing files. get_last_cursor() is constantly changes. Hi there holf, thanks for reaching out to us here on the Community!. First off, these "AppleDouble files" - the (. 3. 152 my dropbox icon appears to be stuck syncing on six files, see screenshot here: I have gone through dropbox and have checked all folders and files for the green sync symbol. It has also been unexpectedly crashing within a few minutes of starting up. I am trying to sync it, but the indexing seems to get stuck. Q&A. 3, even though there are no local files in my Dropbox folder to index. One of my folders is stuck syncing on the desktop app (Windows OS) 10 months ago. Hello everyone, It seems there's a bug with Dropbox (version 211. The computer is going very slowly and for the past two days has noted- indexing 2 files, uploading 66 files and downloading 37 files. 2130) with Dropbox (Version 159. Need dropbox subscription info. When indexing was over, only files (with their ancesters folders) with sync problems were left, I moved everything out of the dropbox folder and finally my dropbox was "up to date" again. Megan. 2) If it is stuck on a specific file, use LockHunter (3rd party app) to see what is is using the file. This is what I've tried: Link / unlink Restart Uninstall - restart - reinstall Reinstall again Unlink my computer from device list on the website Delete the . I am told today that Dropbox engineers are aware of the problem and are working on a solution. Changes on third-party app not syncing between three Linux distros. Restarting my computer does seem to get Dropbox unstuck, but that is a drastic solution. com email address I was creating folders and uploading files all morning and then, suddenlyall of the new images I went to upload are stuck in queue. Hello, I have downloaded Dropbox onto a brand new Macbook Pro and it is stuck indexing 127, 861 files. 90). I am being billed for a pro account and receiving emails to my hotmail. I've been on this board for a few hours now trying every possible solution to stop dropbox from being stuck when indexing. It used to complete syncing fairly quickly. Has anyone else Dropbox indexes when it finishes, windows will start then Dropbox indexes again! And so on and son on been happening for a couple of weeks now, and its slowing down my machine and making file explorer hard to use. I have tried disconnecting and reconnecting my Dropbox account to the computer. For a couple of days I have problems with Dropbox on my windwos desktop PC. Copy contents of DropBox folder from another, properly synced computer. The icon remains in synchronization in progress but it is not doing anything because going into synchronization history the files always remain the same. I'm getting more and more frustrated with the service you offer, and feel as much friction with it as with the Adobe suite back in the days: This means i loose A LOT of time trying to fix issues, my computer have often sub par to almost unusable performances because of your app synching hundreds of thousands of files once a Thanks, it just says "Syncing", no files or number of files. For the past week or so, Dropbox has been indexing in excess of 20,000 files without any user input (and seems to be downloading some files without any instruction or input from me). I installed Dropbox on a new computer running Windows 11, and the local Dropbox folder does not display any files or folders—it is completely empty while Only Windows 10 computer started freezing. DMacMelbourne. Community; Dropbox learn; Contact support; cancel. Quit Dropbox: Click the Dropbox icon in the menu bar at the top of your screen, then click your profile picture or Now, since then, the app is stuck in "Indexing" mode. This persisted through re-install. 6900) - Mac OS Ventura 13. Dropbox still stuck "Updating 159 files" and I'm trying to figure out how to add files back to my hard drive without The Dropbox file structure does show up, but there's a "download from cloud" icon next to most files. deleting cache not cured it. Sabsal01. Also, I see that your second ticket was actually sent to our specialists, so I've added your comments here as well and raised the priority of the ticket. Reply. Re: Stuck syncing thousands of files on my Mac. it said "indexing 67 files" then when i exit app and relaunched started to sync my files and then changed number of indexing files to 19 for example, random numbers every time (and yes i have rebooted PC many times). When I first upgraded it said Syncing 200,000 files or so and then went down to 0 for hours, then it said "indexing" for a while now it just says "syncing" with no files nothing else hi, I have a problem with dropbox. You may see: Indexing: Means your files and folders are preparing to sync with your Dropbox account. I bought a new laptop, moved the dropbox folder (1. Performing a Fix Hard Links (pressing ALT+H on the 1) You can try running Dropbox as Administrator to see if sync finishes. also have tried so many other things like signing in and out, pausing sync and resuming. I added my music library and it started syncing then seemed to stop. Turn on suggestions. desktop. 15. Other times it gets stuck uploading a handful of files while downloading 1-80 files. Now my dropbox app cannot seem to be moving anywhere when indexin Dropbox stuck indexing files. 12. So I have verified that if I uninstll v213 and install v210. I have tried restarting my computer. Please let me know what I should do to fix the problem. It's been stuck on 'indexing' for 2 days. 22 on Windows 7. I have tried restarting the PC, restarting Dropbox, reinstalling Dropbox, and clearing the Dropbox cache and it does the same thing. Some files stuck syncing on Mac 11. e. Still waiting for a comprehensive solution, but this is what I'm stuck with, and Dropbox crashing every 5 I have Dropbox basic. If I exit and restart DROPBOX, this number goes down for a while then stops at, for example, "Indexing 31 files". Most files show an empty If your encrypted files or folders are stuck in sync status, In the Dropbox desktop app, you’ll see "Syncing" in the footer, along with a "View issues" button. 21 days ago. 0kb speeds and "Can't sync". If I choose the Restart option, the same thing happens again. 6706. This morning at startup on the computer it is indexing, failing at that, then restarting, and the indexing starts over. 0kb/sec 2+ days) - I have tried to pause and restart the sync, restarted dropbox and even restarted the computer and it does the same thing. Add Dropbox and dropbox update in firewall allowed apps. For more info on available support options for your Dropbox plan, see this article. no i cant do what y want cause i logged out and logged in again (from inside the desktop clinet app) and then re setup dropbox without For more info on available support options for your Dropbox plan, see this article. After hours the problem comes back again. 6. The file it's supposedly uploading no longer exists, so I'm not sure why it's stuck like this. To unlink Mac, click Settings on dropbox. Best. rmpowell. dropbox file. Though the number of files are decreasing, it's so slow, two days for just 10000 files. Started today on MacOS Sequoia - Dropbox is constantly "connecting components". Chinseokyen. Add inbound and outbound rules for Dropbox and Dropbox Update allowing all ports, protocols etc. I have a fresh install of Windows 11 onto which I've installed Dropbox. My career is on the line if I don't get my book out on time, and this has become a major obstacle. i eventually got it removed and my account was restored to an individual plan (apparently i was upgraded to a business plan trial with the addition to a team) and i uninstalled the local dropbox app. Ophiuhus. 5611. As long as you relink the same Dropbox path, there will be a ton of reindexing, but no file downloading. The help website suggested that 1gb is the largest size you can download without the desktop software. Yesterday the message was stuck on indexing, no number. max_user_watches=100000. J Harold W. I have shut down/restarted the computer, but it starts doing the same thing again after the Dropbox application starts. I've tried restarting the machine, I've tried uninstalling, deleting all the registry keys and files I can find and re-installing and it's still stuck. This can usually be resolved by pausing and resuming Sync, or restarting the desktop I can't right-click to quit. lukeneedshelp. The sync stopped and got stuck indexing files forever. 426) of the app everything is back to normal but the app keep updateing by her self. Stuck on indexing on Mac. You can also check out this Help Center article for some suggestions on what to do if you see any of the errors mentioned there. Yesterday installed desktop app which shows indexing 21,242 files. Update: I totally gave up on DropBox. In other words the client is not working properly. Dropbox showed a new message "Indexing files" along with 0. It states "banned member", what can I do? 17 hours ago. This also seems to happen after I pause Dropbox for even 10 minutes, work on a handful of files (like literally 5 files), then un-pause - it needs to re-sync thousands of files. I have tried uninstalling, reinstalling, advanced reinstalling, pausing sync but it still stops indexing at approx 20k files. 3) you Hello! I moved some video footage to my Dropbox last night, and it's still indexing this morning. Originall installation allowed 5 devices with 5GB space. Hoping to stop this, I restarted the software. For the last few weeks Dropbox on my MacBook Air M1 has been stuck on indexing and has not synced since the beginning of August . 02. Accessing the Dropbox folder on the computer also seems kind of slow at times, especially when saving something to it. Using Resource Monitor, I see Dropbox calling for the following files: This appears alot quicker than reindexing the original files and then My desktop app is stuck at syncing and I need help with the buttons to fix hardlinks and permissions I have the exact same problem as many others with Dropbox sticking with "2+day syncing". I recently upgraded to the new version (mac) and I have had all sorts or problems since. Clicking this button will display the encrypted files or folders and a message indicating that they’ve been modified locally and remotely. 9 hours ago. Installed dropbox in new computer now has 3 devices with 5GB data. Rudy_Waltz. A search here shows this is a chronic, repeated problem for years, yet still no sold solution. Every single file was "unwatched". Hi The Head, let's jump right into this!. com and manually deleted the file (the . Desktop app stuck indexing one file for over 24 hours. Indexing 316 files, uploading [name of file] Thank you ever so much for offering your help. Clearing the dropbox cache folder. I also tried fixing If your Dropbox desktop app is stuck syncing, waiting to sync, or not starting to sync, it may be due to your network settings or firewall: Check your firewall, security, and antivirus settings; Check your network restrictions; Check the date and time on your device; Errors about low disk space on your computer or hard drive. Now it's still stuck trying to upload the file for some reason, like it wants it back or something. 8 months ago. 6506, and have only 4 GB of data in my Dropbox. Dropbox Basic. I have tried clearing caches and uninstalling and re-installing, but no change. File changes I make on my PC aren't synced to the Mac, it's basically completely stuck. If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook. Great, no problem right. All A full indexing is way longer than the startup indexing. Since (I presume) updating to Dropbox 54. Here is what I see on my Windows 10 laptop: What I have tried: close and restart the Dropbox application pause Customer: Second opinion] DROPBOX hangs saying "Indexing files". Interminable indexing after latest update (v196. Let me know if you need more information about the system. Does anyone have a quicker workaround when Dropbox gets stuck than restarting my computer? Hello, I really need your help with this problem I have on Windows 10 ( Build 19044. These are the steps I’ve taken to try to fix this issue: Quit Dropbox and restarted. Is your Dropbox not syncing on Windows 10? Take it easy! Try the solutions mentioned in this video and your Dropbox will sync files properly. Atccodex Thank you for your reply and sorry for the late reply. Run sudo sysctl fs. I have tryed to fix both hardlinks and permissions as descriped here. At least one of them has been stuck syncing for over a week. It started indexing again and left it alone. evaapo. dropbox business. In rare instances you may find that your files are not syncing properly to the cloud or your Sync icon on the system tray or menu bar is stuck indexing. I had to re-attach to an existing DropBox folder on my second internal hard drive and, after uninstalling and re-installing DropBox and a little registry cleaning, DropBox is working fineexcept it keeps synching constantly. _) files - are generated by your Mac device(s), not Dropbox as Rich has clearly outlined in his reply. Dropbox sync stuck with simultaneous download and upload. And there are no new files added to my local info Dropbox, there is also no icon show Dropbox will re-sync your files to your computer to transition you into or out of the team. Dropbox is stuck trying to sync node_modules. rafik_jabbour. I've tried all the suggestions I can find except re-installing the app. dropbox support keeps telling me the same thing to do over and over and wont reply my emails. 6 years ago. Optional: remove ~/. W10 - Recently updated . If you don't need the existing account anymore and you just want to start over, either create a new account with a different email address, or change the email address of your current account to free up the existing email. 6008 Indexing Thanks in advance. 17 hours ago. Dropbox not connecting – If you have problems connecting Dropbox to the internet, Windows app stuck "updating dropbox account" Noticed yesterday. 4597 and the system tray icon disappears and if I relaunch Dropbox it is stuck in the startup phase again. Meanwhile, it's eating up my CPU, my RAM, and it says it's locked up 100% of my disk (when I "Fix permissions" and "Fix hardlinks" in the Dropbox application setting Sometimes some of these methods worked but none of them fully fix the issue. Files that haven't been made available for offline use are inaccessible. After that, he spent hours synchronizing 7,000 files. 4gb. Dropbox support was not helpful, and marked the issue resolved while I was in bed with a bad cold. i have Hi JabbaDaHun, thanks for posting here today. 14 hours ago. Computer does not hang if syncing paused. 14. TL;DR: Run it under strace. I have fixed hard links and permissions I have dropbox installed on my work computer that has software called deepfreeze (software by Faronics) on it. My cooling fan is getting exhausted and my CPU runs at 100% with DropBox synching. There doesn't seem to be anywhere to view progress, so I am unaware if it's stuck or just working. Using Monterey 12. Dropbox. 58 Dropbox account: Run dropbox as admin. The updated Dropbox for macOS app has been developed to adhere to the requirement as set out by Apple therefore this update was Hello, I really need your help with this problem I have on Windows 10 ( Build 19044. There is no possibility to skip that. If I open it up, it says Syncing node_modules. dropbox is stuck in a loop on file syncing and would never seem to complete the update. Dropbox Staff. 4300. Indexes till it hits 69234 files remaining and then freezes computer and stops indexing. 1 - up to date. Is it possible to delete my local copy of Dropbox completely and force the Dropbox on my laptop to just reset itself with the server? Previously I put a Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. So I installed the desktop software. It seems absurd that the Dropbox app for Mac wasn't properly tested before the Sonoma launch! You need to unlink the device by disconnecting the user, then reconnect the same user. 2 years ago. Hey Anna41, thanks for your fast response! How long has the app been stuck syncing the same content? can you check if the Dropbox app has full disk access by Hello all, my dropbox is stuck sycning at 357 files. Enable backup service. selkie19. I also can't Force Quit the app either because it's only running in menu bar. Dropbox syncing status is stuck "indexing" files on my MacOS after File Provider update. I cancelled the trial straight away, rebooted my computer, tried to log out and log in on all my devices, uninstall the App, reinstall from my old installation packages, uninstall the App, reinstall from a fresh download. peludo. I have tried dropbox-nautilus instead. When I mouse over it, I see "Dropbox is Starting". 3 months ago. In general, you can check the status of the desktop app and its syncing by hovering over your Dropbox icon on your system tray or menu bar. ; Pause and Resume Syncing: Pause syncing, wait a few minutes, and then resume syncing to see if it helps with indexing. Hi, I created an account that had a typo. Hey jwshrive, welcome to the Dropbox Community!. I'm using desktop app version 148. Desktop app is stuck at indexing for days. Neilwgardiner. So, just to make sure we're on the same page here, when you click "Open Dropbox" does the page stay like that?If you're on a Basic plan, can you check your Security tab online and make sure that you have less than 3 devices connected to your account, and that this doesn't interfere with the installation of the app on the device?. If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful! It stops downloading at ~1. For a while it seemed stuck, so I force-closed the program in Task Manager and restarted it. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Syncing issues - stuck on indexing. After a massive indexing, Dropbox got hung up "Updating" about 150 files. Hope this helps somebody else! Have your Dropbox files and folders stopped syncing, or are they stuck uploading? This article covers fixes for Dropbox sync issues and troubleshooting steps. Dropbox has been stuck for several weeks on 39 files syncing. Drop box was stuck on indexing for about 4 weeks; Because of this my laptop had not synched or backed up for about 4 weeks; To fix this i read that i could manually downloaded drop box update, this did not work. For more detail I've been on this board for a few hours now trying every possible solution to stop dropbox from being stuck when indexing. Dropbox stuck on sync or index. There was a similar issue with Google Drive. I tried quitting dropbox and reopening several times. Nothing worked, until I noticed a two-day old email from Dropbox in my mailbox saying that a new computer had signed in and asking me to answer if it was me or not. I have done lots of searching online. I have Selective Sync turned on and have about 1/4 of my Dropbox synced to my Mac. v165. The syncing notification seems to be stuck (see screenshot). Bittobetty. 6008). Vladimiro123. Top. When attempting to view online-only files, DropBox struggles immensely and gets stuck in a syncing loop. I have read other topics on the similar issue. Recent Discussions. Hi idanfo, Dropbox indexes all the files but stops indexing at around 20000 files. Hoping you can provide me a fix that won't force me to remove everything and start over. Add a Comment. Daphne kindly posted the solution below, but I can't get it to work. Some files are stuck at "indexing" or "syncing" and what are worse is I don't know what files are stuck there. I'd love to troubleshoot with you and keep this separate to avoid any confusion. Dropbox stuck indexing files. Any time I add or remove files, they get stuck in "Syncing and Indexing" mode and take forever to sync. I've finally figured it out. I have paused and restarted the sync, restarted my computer, cleared the dropbox cache, and cant figure out why it wont finish. I have a backup that is stuck on the last 1% of syncing. Whenever I reboot log in each morning, I'm greeted with a gray dropbox icon in the toolbar. 5. If the number of When saying that your Dropbox app is stuck indexing on your device, does it show a specific number of files indexing or are there no details showing? If you click on the small Dropbox icon in your menu bar and then, select "Sync history”, are you seeing something more? Keep me updated. Windows 10 | Latest Dropbox Version Ok, so recently I decided to move my Dropbox folder from the typical C:\Users\Username\Dropbox to an external SSD so I can have a local/cloud backup solution for my music. What I tried so far: - Relaunch Dropbox and see if it resumes normally (it might take some time to begin indexing and uploading again and it should then return to a stable status). Nancy.