Virgin media hub 4 teardown. I have tried reset and rebooting it, with no real success.

Virgin media hub 4 teardown Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112 If you do have a hub 4 (kind of looks like a big square amazon alexa) then they are super sensitive to signal levels and need to be as close to They then said there was no hub 5's in stock and assured me that the Hub 4 would give me the same speeds as hub 5. Won’t sign me into my Xbox profile, won’t launch games, won’t sync data. I noticed this morning when checking the Network logs, that the date and time stamps are all messed up. I TLDR: I want to use a mesh with my VMHub 4, but I don't want to go into modem mode as I don't want to lose the ethernet ports. I also try to connect to the Hub in Safari browser and after The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. The A week or two ago, my Hub 5 did a system update (in the middle of an online game, as an added bonus) and when it restarted the 2. 4ghz. 5Gbps ethernet port was essentially useless. I have reset the Hub but that didn't help. 5gbps ethernet port. I have just taken delivery of a hub 5, upgrade to M1gig, put the hub in modem mode and reconnected my Huawei mesh system. It also has a 2. It's not a huge issue in the grand sch Wi-Fi coverage and signal strength is also impressive. 2) Press RESET on the Hub 4 for 60 seconds, then leave the Hub 4 powered on to revert to the factory settings. Since then I still have the same issues but my VM Connect App now can't find the hub. See where this Helpful Answer was posted. I can see the Hub itself is getting over 1GB. Cisco switch with 24 x 1gb ports connected to the Draytek. A 'fix' would be to set the Hub 5x in modem mode Both Virgin Media and the supplier of my Network card said although this was technically true, so older cards can potentially have problem. 2. Then leave it for about 24 hours and try to log in again. Virgin Media; My Virgin Media Virgin Media Forums Agent Carley Please help. 4 and 5G got floors 1,2,3 to 700mbps floor 4 down to 500. . No issues with the system for some years now. If you are Dec 3, 2024 · For a list of all currently documented Virgin Media device with specifications, see Virgin Media. I have been sent a Hub 4. Jan 14, 2022 · Put superhub 4 into modem mode. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Wish I had not accepted the 'upgrade' offer, Hub 3 was troublefree for years. Supplied with Virgin Media M125, M250, M350 and M500 packages: Number of Antennae: 5; 2. All things being equal, 5 GHz is always better/faster and subject to less congestion/interference (and is better for iDevice speeds than the 2. I've been a customer for many years. Any suggestions on how to determine w Hello, I have a Hub 4 and the wifi signal isn't great so I bought a TP-Link router/access point about a year ago. Mark as New; Bookmark this message; Subscribe to this message; Mute; Subscribe to this message's RSS feed; Highlight this message; Print this message; Flag for a moderator; 8 minutes ago Break in over last weekend and some devices stolen!! 😭 Can I get Mac addresses from some kind of log Shortly after I posted this, the status page started showing an outage in my postcode and an estimated fix time of 12:30pm. 19 MB Table of Contents. Stockport 07846694124. It says on Sam Knows router receiving 1143 however my devices including iPad say - 5591804. Which? names and shames Virgin Media in Community Natter 16-07-2024; virgin telly tablet problem in Tech Chatter 08-07-2024; Top. It's Windows 11 and I've tried re-setting the router, restarting the Wi-Fi network adapter etc, but nothing. Need to contact Virgin Media Customer Services? VirginMedia Hub 4 keeps disconnecting when using in modem mode . Table of Contents. It supports Wi-Fi 6 and also includes a 2. Here is a breakdown of the specs and features of Virgin Media's current crop of routers: Virgin Media Hub 3. Ever since I can’t connect my Sky Q box or blink doorbell. Is the Hub4 suitable for these speeds or do I need additional equipment? I have wifi6 and 2. Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. 4ghz, split the SSID to identify the 2. Account - Cable. Initially it all worked well & as far as I know nothing has changed to cause the current problem. Now users are reporting modem mode is available on the hub 5x with a firmware update how do we get this if its not yet been updated - 5500564. We did all the usual tests then, and everything was fine in They then said there was no hub 5's in stock and assured me that the Hub 4 would give me the same speeds as hub 5. 0 displaying solid red light . Nov 1, 2024 · Had a Hub 4 delivered yesterday, installed today and in only 8 hours of running internet has dropped out twice for the house, returning a few minutes later. Presently I have a super hub 2ac which I have had for nine years. 4 GHz and 5 GHz. Can I backup the config from the Hub 3 and restore it to the Hub 4? I have a range extender. 4 GHz WiFi Band: 2x2 11/b/g/n; 5 GHz WiFi Band: 3x3 11ac; WiFi Spec: 5; Dual Band: Concurrent; Network Connection: DOCSIS 3 welcome to my new video were i show you how to open and whats inside a v6 box from virgin mediaMusic CreditsDonProducci - Sugar (SugarBear Beat) The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. Need a resolution to this, as its the only way to reset the WiFi pod, which also seems to ha Dec 12, 2024 · There is a post on the virgin media forums somewhere about the hub 4 and having the port forwarding ports in ascending order - I haven't proven it, but suspect this was a misdiagnosis of the bug I discovered where a TCP port isn't forwarded correctly until the hub is restarted (which can be actioned from the hub web interface, there is no need Sep 25, 2024 · This seems to be a common problem with the Hub 4 Start with 60 second reset - hub boots up. Apparently there's an issue with the hub 5 in my area which makes it drop internet at random intervals for 1-2 minutes. Anyone who has experience with one, is it worth getting a new router and using the hub 4 as a modem Locked post. Is this a genuine email (I don't want to get scammed) If it is genuine, is Hub 4 any good? I've been using my existing hub in modem mode with a decent NetGear router as I had problems with the Hub WiFi, mainly due I'm using a Hub 5x. I just have a broadband package with them, no landline and no television. 1) Step 4: Switch from modem mode to router mode Step 5: Router should automatically restart now Exactly the same set of issues here: Connect app consistently unable to find the Hub 4 (although it seems to do so momentarily from time to time). There was still some data coming throu Step 1: disconnect your second router and connect your ethernet cable directly to virgin hub (port 1) Step 2: restart the virgin hug Step 3: Login to the modem mode control panel (192. I’m happy to say it’s now working, a couple of hours ahead of schedule. Which WiFi Hub do you have? What lights Feb 13, 2017 · The AR8327/AR8327N is a highly integrated seven-port Gigabit Ethernet switch with a fully non-blocking switch fabric, a high-performance lookup unit supporting 2048 MAC Dec 3, 2024 · Teardown. It looks like a rp-sma connector but it is square instead of circular like rp-sma. Related reading: What is Wi-Fi 7? The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. I’ve enabled 2. Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112 Even if you buy your own router, it still has to connect via the hub 4, I'm not 100% but rather certain that if the same All things being equal, 5 GHz is always better/faster and subject to less congestion/interference (and is better for iDevice speeds than the 2. That bit couldn’t have been easier I set up the Hub 5 last last night I need to access my hub 4 to change settings but the password on the router doesn't work, I haven't changed it and there's no reset password option. 0 crashes when using specific software - nothing in network log in Networking and WiFi 22-07-2024 I've just renewed my 1Gb/1Gb leased line with Virgin Media Business, which costs considerable sums of money for our business. 4 GHz WiFi Band: 2x2 11/b/g/n; 5 GHz WiFi Band: 3x3 11ac; WiFi Spec: 5; Dual Band: Concurrent; Network Connection: DOCSIS 3 For several weeks now my Virgin Connect App has not been able to find my hub 4 or wifi pod. VM appear to be underwater with this issue at the moment and Telephone Support are still in denial that there is a Hub 4 failure rate problem. At this point I can log in to the admin portal and make adjustments. Anyway, I've had no contact from virgin media, though I did see an email that the complaint was resolved, and today magically my router no longer has the loopback problem on the ports after it ran its automatic update at some point during the night to software version LG-RDK_4. Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112 i'm looking into getting virgin's m600 wifi but from what i have seen the hub 4 makes for a bad router. C) which is connected via ethernet cable (wired connection) to the Hub 4, I have Hi, We have been experiencing slow speeds for our Hub 4 wi-fi, supposedly on the 1GB package. 1 Sorry I know this is a common issue, as I've been reading on here about hubs with red lights - ours seems to switch fairly regularly between red and amber. So there you have it, they're pretty much the same so it looks like Virginm The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. HUB 4 = Wi-Fi 5 = 887Mbps connection speed (MIMO 2x2 at 80MHz channel width) = 300 - 600Mbps + real world speed to one device. A free upgrade from Virgin Media Hub 3 or 4 to Virgin Media Hub 5 is an excellent option too. 4. Virgin's solution is Jul 20, 2024 · 5 - I then tried ports 2/3/4 on the hub to the WAN port of the router but i got exactly the same results as above in step 4. 4 one - although the 2. ADMIN MOD Hub 4 media connect app not working? Hub/Super Hub I recently got the hub 4 for our gigabit broadband under a new contract/name A week or two ago, my Hub 5 did a system update (in the middle of an online game, as an added bonus) and when it restarted the 2. 4GHz IEEE802. I only have one device (Desk top P. You won't have the Intel Puma chipset flaw anymore and the potential performance issues that can cause, after you eliminate the Hub 4 (and Hub 3) from your network setup. 100' which I understand to be the DNS Address used by Virgin Media, it will hang in exactly the same way as the 5x Hub. I then explained that I don't get full speeds on the hub 4 and the hub 5 would give me much greater Hi Everyone, So, I have 1Gb connection which is working and with that I got a new Hub 5. I'd like to set the DHCP up to give out my own DNS IP addresses rather than the virgin ones however this looks to not be possible. It took me hours and hours to finally get an IP address from modem mode to opnsense. If enabled (or fails to disable) Child Safe can block or degrade VPN connections. Related reading: What is Wi-Fi 7? How to change Virgin Media router settings. 11a/n & 2x2 MIMO 2. It will not show the network on any device. It has never missed a beat. Chatter and natter. the power levels and SNR levels are also showing to 6 decimal places and the upstream channel type 1 day ago · If you’ve got the Hub 3, 4 or 5 then yes, you can! Instead of signing in to your WiFi settings through a web browser, you can download the Virgin Media Connect app and manage the Hub from the palm of your hand. Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112 The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. So, i will be (as many of you have/do) go over to a 3rd party wifi router, however i have now read that you can only connect via network port 1 which is 1gb only. Need to contact Virgin Media Customer Services? ADMIN MOD Hub 4 not working after power cut . This device is an Arris VMDG505 / TG2492LG-VM distributed by Virgin Media within Europe. Select Modem Mode on the Woke up this morning to the Hub 4 not connecting to the internet. There was still some data coming throu Solved: One of my wifi pods will not connect i have tried resetting the hub 4 and moving pid to various places but just keeps flashing. 4 one has the better "range" and will be needed when the 5 GHz drops out of range and some older/cheaper/dumber or “specialised” devices can only use this one. The Hub is set to rout Sep 7, 2024 · Hi @Bri5 👋. I used to have two WIFI access points setup on the Hub 4 which allowed me to connect to either the older 2. I currently have a Hub4 - I see Gig1 mentions 1130Mbit/104Mbit Dl/Ul speeds. Their phone/chat/support options 3 days ago · What do you get with a Virgin Media Hub 4? The Hub 4 is packed with Gig1 Fibre broadband giving you the speed you need to stream, zoom or game to your heart’s delight. There has been WiFi issues on my postcode according to the service status but it been going on for weeks . Mobile Computer Repairs. Been on the phone to some clueless guy for half an hour that said he couldn't help if reset won't work-it doesn't. I found the Virgin Hub just could not support the number of devices I had connected to it (I have about 20 devices connected by Ethernet or wi-fi at any one time) and I got frequent disconnections and dropouts. I have tried reset and rebooting it, with no real success. Around 0930 I had a knock on my door, it was VM engineers saying they'd traced the fault to my house. 4Ghz, if you are using any form of booster to spread the signal further you will not be able to split the network. According to samknows website speed into the hub. Reset hub numerous times and checked connections to However, the Hub 4 does support up to and including this tier so we do not guarantee a specific type of Hub. If you want any of this type of facility you need to invest in your own router. I'm running a combination of 2. Enjoy great WiFi coverage thanks to four built-in Feb 19, 2021 · A quick tear down of a Virgin Media Super Hub 3 (Arris TG2492) including a dump from the serial ports and extract firmware. 4. 4GHz WIFI signal or the newer (not so well supported) 5Ghz on the same router (which was a great option). We have tried rebooting it and cleaning it but no luck Please can anyone help as to what to do [MOD EDIT: Subject title changed for clarity] Oct 5, 2024 · Hi, I am considering upgrading from 260Mbit to Gig1. I have tried resetting my hub bit still non-issue - 5513040. 2gbs, WAN1 (connected to Hub5 2. 24-2206. Browse Virgin Media Virgin Media Community. If more configuration options are required than seen in VM Hub 3 forget the Hub 4 & 5. The Hub 3, depending on how it is configured, tunes 8, 12, 16, 20 or 24 channels from a Hub 5 has a newer chipset and supports Wi-Fi 6, so on paper it should perform better than the Hub 4. Learn more. Nov 5, 2024 · Also, if I do nslookup against the internal DNS name while connected to my hotspot, but tell it to use '194. Since Friday Virgin Media broadband has essentially turned my Xbox Series X into a expensive brick. A good read on this, by Ron Hranac of Cisco, is to be found here . This is happening to Recently upgraded my Virgin Media connection to Gig1 and with it (unfortunately) I was provided with a Hub 4 - from day 1, it has been a PITA. Tech Chatter Feb 15, 2024 · Engineer came yesterday and swapped out my Hub 5 for a Hub 4, as I was having re-booting issues. We can play along, turn the The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. 0/24. Last night, it was off for around an hour, despite a reboot, and even when it did come on, it took another hour or so before the Xbox and Ring doorbell would reconnect. I have no idea which hub type it is - and how hot it would feel if overheating. Hi, I have an annoying problem with my Xbox on a Hub 4. Thank you Mahir - 5474712 Hi I've been on Gig1 for past three years with a hub 4. Yes, you can run the Virgin Hub in modem mode and leave your home's networking to another router. e. Logging into the advanced settings (IP address in browser) says internet has registration failure. I can't log into hub to see what's going on. WiFi is ok, not as good as previous Hub but I see on my dashboard that the ethernet ports at maxing at 100mbps. I have been on the phone too My hub 4 is in modem mode, and I am using a Google mesh to configure port forwarding. Woke up this morning to the Hub 4 not connecting to the internet. I then explained that I don't get full speeds on the hub 4 and the hub 5 would give me much greater speeds as it has wifi 6 and 2. I have recently received my Hub 4 with 1Gb connection. The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. Apr 3, 2024 · It appears that almost each day a new post appears with problems regarding accessing the administration pages of the Hub 4 router that cannot be resolved by a 60s pin reset or any known workaround. 1a/b/g/n WLAN SoC Nov 6, 2024 · Hi - been using Hub 4 for about a year now, and until recently its Wi-Fi strength in all but the furthest locations of my house has been robust and stable. Tried re Hi I’ve recently joined Virgin Gig1 it says I would get a hub 5, it’s even written on my Virgin Media contract. 5) Turn on the VM hub. 1/ The HUB 4 has an inter Virgin Media Hub routers. It fe Hi there, My virgin hub has started flashing red and I have tried everything to fix it. you have Wi-Fi enabled on the Hub) , you can add as many 10/100 or better 10/100/1000 Networks switches as are needed and make use of all available ports i. I have tried UART with a TTL USB connector however as well as I believed I soldered the right Nov 12, 2024 · Make sure the Hub is switched on at the back. Maximise signal by standing the box on its base with the lights facing the room. Packages. 6. Accepts the password and then just the white screen that lots of others mention Cleared cache, deleted and reinstalled app. 3 weeks ago we had an engineer come out and upgrade Hub 3 to Hub 4. As the Hub starts up, it'll need to connect to the Virgin Media Fibre network, which might take a while. IPv6 support on Virgin Media in QuickStart, set up and connections 16-11-2024 Port Forwarding on Hub 5/5x in Gaming Support 06-08-2024 Hub 3. Jan 27, 2024 · Solved: Hi I have ordered M500 and Mixit TV package and I would like to ask if I get the Hub 3, Hub 4 or even Hub 5. So often a letdown with ISP routers, the Virgin Media Hub delivers solid speeds at impressive distances. 1) Uninstall the VM Connect app from all devices in your home. I have been with Virgin Media for 19 years. Connected to this are a ring doorbell, and chime and I would like to avoid going through the process of re-joining e Reuploading the last 2 images without the MAC addresses included 🙂 - Also just to add, I've gone through the process of turning off the hub 4 when it's in modem mode for 5 mins, restarting the netgear to establish the wifi connection, then connecting the cable and turning on the hub 4, waiting 5/10 mins but still the same behaviour. Hi all. Switched On Families. If this is an issue with Wi-Fi 6 or the hub itself is still unclear, but a quick search shows a lot of people are having problems with new hub 6 units regarding compatibility. For a Hub 4 in Modem mode, attach a network switch Solved: My hub 3 has a separate power supply to the outside dropbox. 4 GHz WiFi is great at providing connectivity over longer distances and through obstacles (like walls, doors, floors), but it’s limited to around 100 – 160 Mbps and will share this out if many devices are connected to it. The hub's Wi-Fi signal is in default configurat Jan 1, 2025 · I have a hub 4 ( I think) the light no longer works to show router is turned on and router is making very loud sounds. It’s important to get everything set up in the right order for your new virgin media replacement hub. x address instead giving me an 3 questions: Is it possible to connect a USB Drive to my Hub 4 router? Does this router support file sharing? If yes does it offer SMB1? I - 5377182 Engineer came yesterday and swapped out my Hub 5 for a Hub 4, as I was having re-booting issues. Separated 2. I’ve tried to run a service check but it’s saying there’s an issue with the service and when I call the number it provides, it sends me a link to the same broken service status page. Reliability wasn’t an issue for me before and it The vast majority of people will use the Virgin Media router (or Virgin Media Hub, as the company calls it) in normal router mode, where the router is providing the Wi-Fi to the home. Get it for free from Google Play or Apple’s App Store. Need to contact Virgin Media Customer Services? Members Online • kieranm9090. Any thoughts Oct 18, 2022 · The Virgin Media Hub 5 is a better router than the Hub 4. When I log back into the wireless settings page the 2. (We have a Hub 3 + TP-Link 8 Port 10/100/1000 network switch). The WIFI was hopeless and kept dropping out. Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112 Hub 4 Ethernet port - POE injector - WAP I have been having issues with distribution of Internet in my house with multiple black spots and intermittent WiFi. Hi, recently had a hub 4 connected at my home. Checked service status no issues in Mar 27, 2021 · Turns out the router was faulty and replacing it addressed the issue. VM Super Hub 3 (Arris TG2492) Teardown on MCR blog; Arris TG2492LG-VM (VMDG505) on HaxorWare forums; Reviews. It's a well known fault with the Hub 5, even a former employee of Virgin has a post about it on the Virgin Media Forum. In normal router mode, you access the Virgin Media router settings by: Recently moved home and got the new Hub5 with 1000mbps. I put the Hub in modem mode and used the TP-Link as a router to some of those powerline ethernet adaptors (so I could hardwire my cctv box) and as an access point for everything else. Hub/Super Hub I recently got a mesh router and satellite and therefore I enabled the modem mode on my hub The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. Did you know that the Hub 4 and Hub 5 are pretty much the same? No, neither did I but that's what I was told by a VM customer representative the other day when I asked if I could get a hub 5 as our WiFi signal is not great. 3. Services Prices Remote FAQ DIY Contact. A restart gets the light white flashing whilst resetting but then reverts back to yellow flash. Arris FCC entry shows internal Mar 18, 2017 · Luckily Virgin had the decency to leave the “modem mode” option in the firmware, effectively disabling the WiFi & routing functions & allowing the connection of a third-party 1 day ago · Get to know what the Virgin Media Hub lights mean in our guide below, or test your connection to check for issues and fix any faults. Running the Network Diagnostic Tool on the Hub 4's web server page, Hi Client62. 5 Gb port, so you're able to receive the full speed of the 1 Gig service, which you can't with the Hub 4, as that's limited to Gb ports. I'd also like to use my own IP subnet instead of 192. My PC is plugged into this port and was unable to even reliably connect to 192. I’ve been a Virgin customer since 2014 and have been using the original Superhub with no problems since day one, literally never stopped working until last week. hi all. I've tried the WPS button to get them to sync, restarti Before I mention the HUB 4 I wish to mention the HUB 3 The HUB 3 was absolutely perfect, could even walk down the road and still be connected, was never any problems. I'm still running a Hub 4 in modem mode and haven't got my hands on a Hub 5 yet, but despite all the talk about the Puma hardware flaw, I haven't seen it cause any major impacts with my multiplayer gaming I'm using a Hub 5x. I hope I was unlucky and your install goes smoothly. x. It may have been competing for the same airwaves with another device. 4) Connect your router or mesh master unit to the VM hub with an Ethernet cable, Cat5e or Cat6, any higher specification is a waste of money. Logged onto the router and ran diagnostic, which reports a broadb Jul 29, 2023 · No USB on any VM hub, they are cheap and cheerless equipment. Manage Your Account. This results, for example, in being unable to change to modem mode which would be essential for my LAN due to having various smart devices / local Feb 13, 2017 · A quick tear down of a Virgin Media Super Hub 3 (Arris TG2492) including a dump from the serial ports and extract firmware. This also looks not to be possible. 1. Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112 Virgin Hub 4 Modem mode - Tp link omada upvote We would like to show you a description here but the site won’t allow us. akrotosky. Then one day Virgin decides I need to upgrade to the HUB 4. Locate a suitable 3rd Party Router & use the Hub 3 in Modem mode. My VM Connect App (latest version updated, yes) has not been able to find my hub 4. peteclen. It can never find the Hub 4, no matter what I do. 0 Cable Modem IC Qualcomm Atheros AR9344 2. Is around the HUB 4 UI unresponsive - Virgin Media Community - 5436067 . Enter 192. You could also try the web page status, but this is not recommended as it only covers issues that affect a very large number of customers. What reasons would cause my Virgin Media Hub 4 to slowly pulse its white LED suddenly? I dont seem to have lost service or speed, but I cant log into the hub on 192. Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112 Members Online • NoxWarcraft . 0 Cable Modem 4 Gigabit Ethernet Ports 3x3 MIMO 5GHz IEEE802. Tuning in Oct 4, 2024 · Hub stopped working at 3am this morning, numerous attempts to reboot. the power TLDR: I want to use a mesh with my VMHub 4, but I don't want to go into modem mode as I don't want to lose the ethernet ports. Joining in Options. Thanks for reaching out to us, sorry of the issues that you are facing with your Hub, as the network works under a unified name, you will not see a separate network name for the 2. Gertrude. 3) The Hub 4 should revert to original Wi-Fi & Hub passwords from the sticker. The Hub itself is working properly. 0 CPU Issue on VM 2nd Gen Superhub (Cable Modem + Wired & Wireless Router) for Virgin Media DOCIS 3. If you're seeing serious and continuing network log errors, then fiddling with wifi settings, or even buying your own router will not help, I accepted the offer to upgrade from Hub 3 to Hub 4 and maybe I should have kept the equipment that was working for me. Dec 6, 2023 · Hi there @peteclen Thanks for reaching out to us on the Virgin Media forums. No issues in We have 1 Virgin Media Super Hub manual available for free PDF download: Installing . - 5049301 How to replace your Virgin Media Hub . When my friend got a new installation with a hub 5 he didn't need a - 5478141. Same issue. What an absolute nightmare ever since day one. I have been using TP Link Deco wifi extenders and have had the Virgin Media Hub 4 in modem mode working fine for the past 2 years. Sep 30, 2024 · Hi Can anyone help my Connect App wont locate my hub 4 tried switching off router uninstalling app clearing cache and data. I am novice but even if the connector (if it is a connector) is a non-standard one, would it be difficult to add an external antenna. We use an Xbox One S mainly for Netflix, iPlayer etc and the kids play a few games 5 - I then tried ports 2/3/4 on the hub to the WAN port of the router but i got exactly the same results as above in step 4. Virgin Media Super Hub 3 Review on TechRadar; Super Hub 3. Community Natter. Just received an email from Virigin Media (email@em. 6 - I turned the router off and plugged an ethernet cable from port 1 of the hub (ports 2/3/4 are empty now) directly to the ethernet port of my laptop and it fails to even assign the 82. 11b/g/n Texas Instruments TNETC4830ZDWGU DOCIS 3. I also try to connect to the Hub in Safari browser and after . The password is printed on the bottom of the Hub. Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks. Hub is in Modem mode, router is on full passthrough. 1 into the address bar of your browser. I turn the Hub 4 off and back on again using its switch and connectivity is restored; Rinse, repeat after a day or so. I have questions however as to how the WiFi speed is so drastically different from the designated 1GB speed. Neither re-installing nor just turning everything off/on makes any difference. Hi All! I am new to VM, having just had my Broadband service installed and on 5th December. Rebooted a million times. 5Gbits/sec Ethernet port for even faster wired connections. Mar 5, 2024 · The Connect app is basically useless. 100. It was them who had disabled the internet at 0843 when they were trying to trace the fault. Once in the advanced settings, went to disable SSID broadcasting and the option was greyed out so unable to do so. 5Gig Network ports on equipment Id like to use to take advantage of the speed. Once the 16= 2^4 so the aggregate downstream power is at least 4 x 3 dBmv = 12 dBmv if the average power is 0 dBmv. Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112 I accepted the offer to upgrade from Hub 3 to Hub 4 and maybe I should have kept the equipment that was working for me. Spoke to other locals and they have successfully managed to reboot this morning with no issues. My Virgin Media App. Regardless of this, I thought the slowness could have been caused by some hub settings, so I did a factory reset (3 times now, firstly via settings page, and then twice using the reset pin on the hub itself), and I am now For the last five days or so my Hub 5 has stopped connecting to the internet in the evenings, mainly between 7pm and 10pm. I’ve reset, unplugged, turned The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. com) saying that I have an old hub and that I can get a Hub 4 at no extra cost. I was then transferred to someone who quickly ordered me a hub 5 which came today. Tech Chatter. 172 Views; 2 replies; 0 kudos; Virgin Media Xbox Issue. Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112 Members Online • spoonsy1480 . 4 and 5Ghz devices, with the 'cleverer' ones achieving dual-band. Every time it What reasons would cause my Virgin Media Hub 4 to slowly pulse its white LED suddenly? I dont seem to have lost service or speed, but I cant log into the hub on 192. 0. I am signed up to the 1Gb package. Our Solved: Had Hub 3 changed Upgraded to Hub 4 Oct 23 , unable to connect to VPN either wireless or cabled for work, ISP address on 3 is was - 5453292 Browse Virgin Media Virgin Media Community Hi All, need some help if possible, I did search about but had trouble finning anything. If the Hub 4 menu has failed again, that also appears to block access for the VM Connect app or to leave the VM Connect app stuck in an Optimize Wi-Fi loop. I've heard how MAC addresses can Internet has been down for a day, our router is flashing yellow. I have tried uninstalling & installing the the app again, clearing the cache & rebooting the hub numerous times but nothing has worked. You’ll get Wi-Fi 6, great wireless range, Web Safe, F-Secure SAFE and parental controls. Now my pods aren't syncing with the new hub, one is flashing green and blue alternating between searching for a signal, the other just flashes white. Got curious and put hub 5 in router mode, same room WiFi very fast 1000 mbps, floors 1,2,3 300mbps . I did what I could to join the many raising the issue, during which I even managed to get through to a call centre here in the UK, (very rare!) and she took the time to check all the posts on the VM forum and said she would raise the matter with her managers who will Hi All, recieved Hub 4 (replacement for older model) and plugged it in yesterday to set up. Need to contact Virgin Media Customer Services? The Hub 4 is compatible with WiFi AC/5 MiMo devices so for the best WiFi speeds you'll need a WiFi card/adapter compatible with this also and be in the WiFi 5 higher speed Hi. A 'fix' would be to set the Hub 5x in modem mode The vast majority of people will use the Virgin Media router (or Virgin Media Hub, as the company calls it) in normal router mode, where the router is providing the Wi-Fi to the home. Not sure what else to try; connection seems to work fine on my other devices. Always. ) of virgin media hub 3 teardown, at 8:09 in the video you can see the connector close to the antenna. That could come up in handy as Virgin continues to upgrade its speeds beyond a gigabit. When I use the VM Connect app on iOS or iPadOS it can't connect to the Hub. Thank you so much for getting back to me I really do appreciate it. This made setting up the house easy due to the mixture of I am reasonably tech-competent and have had my Hub3 then Hub4 and then Hub 5 in modem mode with a Draytek 2729ac router and four AP903 access points forming a Mesh network across a three storey family home. I've tried factory resetting the Hub 4 (multiple times), re-installing the app, clearing the app cache, signing out/in. If not, the best thing to do is to post on the Virgin community forum. Need to contact Virgin Media Customer Services? Hub/Super Hub So I upgraded from Hub 4 to 5 this week via a simple WhatsApp message to VM. I how do I get a Hub 5 I tried to live chat with no avail. I can confirm that all is well at the hub, I always get 1Gb at the hub and anything connected into it by ethernet cable. VM Super Hub 3 Teardown | Arris TG2492 Teardown. 6) You should now be able to access the internet and the hub will now be on 192. Broadband deals; Broadband, TV and phone deals; The hub’s network log is monitoring the broadband connection between the hub’s built in cable modem and the CMTS, it has nothing to do with wifi, which is the wireless network in your house between the hub and your own devices. Virgin Media Hub 3 + modem mode + TP-Link Archer C6 Router WiFi AC1200Mbps = not working in Networking and WiFi Saturday; I'm probably going to be the outlier here, but my flat went from a hub 4 to a hub 5 and it's caused nothing but issues. Checked the status and it said there was a local fault. HUB 5 = Wi-Fi 6 = 2400Mbps connection speed (MIMO 2x2 at 160MHz channel width) = 500 - 1100Mbps + real world speed to one device. 5GB port) can see recent mac numbers on Hub 4 paddywwoof. 4ghz has automatically reset to dis Devices can connect to your Hub 4 using two different WiFi frequencies - 2. Can't connect to it, can't Engineer puts in the new hub 5 apparently a smart hub. 0 Kudos Reply. We'd not be able to provide a swap at this stage, unless there is a fault with your Hub but this is usually a like-for-like swap of the same model. 168. Hi, I have had problems with accessing my Hub 4 I changed the password from the default on to one of mine, however I've forgotten it and - 5485407. This morning there was no Internet and I carried out the typical troubleshooting of turn of and turn on again and then i factory reset the router as well and its flashing blue. I check VM service status, which tells me there's a TV issue in DL14 9LF. If not the Hub 4 has failed & needs to be replaced. Queue the issues Initially it connected to all devices then it started to disconnect from devices 1 by 1 currently have 3 or 4 which it will not connect to or will connect but then has to internet. New Hub 4. x address instead giving me an Solved: Had Hub 3 changed Upgraded to Hub 4 Oct 23 , unable to connect to VPN either wireless or cabled for work, ISP address on 3 is was - 5453292. Virgin Media Super Hub Installing (25 pages) Brand: Virgin Media | Category: Network Router | Size: 1. Hub/Super Hub Had a powercut a couple of days ago and my hub 4 seems to have not worked at all since. You'll know it's ready when the base light is steady and white. See where this The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. New comments cannot be So this morning at 0843 my internet went down. Ca We would like to show you a description here but the site won’t allow us. e from both the VM Hub and the network switches. Joining in In response to Client62 The VM Connect app corrupts the Hub 4 causing the admin menu to fail & any VM Pods to go offline. Aug 10, 2024 · Hello, I wonder if someone would be kind enough to offer me some helpful advice and feedback. I can access my web server just fine with both the internal and external addresses When the Hub 4 is in Router mode (i. Thanks for your patience while we work to fix things as quick as we can, but not Broadband problems. February 13, 2017. 1 from a browser? I dont use the HUB wifi, but wifi from my mesh system seems fine. I've recently upgraded from a hub 4 to a hub 5, both pods worked previously with the hub 4. We use PS4, TV and Sky Stream and all are the same and it’s resulting in a lot of buf Hi all I will be getting my new Hub 4 today and was wondering how easy it is to set it up. I explicitly asked, can I have IPv6 please, and the response was: On a slightly positive note, the Hub 4 that I'm on now after upgrading to Gigabit seems to have less issues with IPv6 tunnels such as those Make sure the "Child Safe" option is Disabled in the Virgin Media online account. Stay safe online. Albeit I haven't seen any issues with the internet. We are seeing speeds of about 150-200mbps. Hi there. Everything You Need to Get up and Running Reboot your Super Hub so it can find the least congested wireless channel. On a Hub5 use port 4. You’ll be able to use a Virgin Media Hub for both a wired and wireless (WiFi) connection. 1. Keeps changing colour between flashing blue and white then blue and white together. Browse Virgin Media Virgin Media Virgin Media Forums Agent Carley 0 After recently switching hubs one of my laptops cannot get internet access. 7. However, in June 2024, we noted the red light came on and stayed on, until we reset a few times. Got 600-650 all over so ok. Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112 If you have a HUB 4/5 now, you Virgin Media Hub routers. QUICK Checklist. Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112 I upgraded from the hub 4 to the hub 5 and my wifi speed practically doubled. So, follow these steps on how to disconnect, return and connect the new virgin media Hub. Security matters. Called Virgin and apparently there is an issue in our local area. Modem mode hub 4 Hub/Super Hub I keep putting my hub 4 into modem mode but I cannot get it to give me internet tried a MikroTik Our WiFi Hubs (or Hubs) are Virgin Media branded routers that we supply to your home so that you can use your Virgin Media broadband service. Won't find it - 5591357 Sep 10, 2024 · Hi All, Having issues with Hub 4 connection and speed (when it's on) I received an email on the 7th September from VM that said "We've spotted an issue with your broadband connection" and went on to say that their smart support uses clever tech to check broadband performance in the background and we've noticed that your broadband is not as fast and Jul 9, 2024 · Since I got a new Hub 4 last week my Ring doorbell can't connect at all and some of the ring camera's are going on and off. Has anyone been able to found a way to disable the SSID broadcasting on this Hub? Do I need t The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. Checked service status no issues in area. May I ask you one more thing. 4/5GHz IEEE802. Draytek router firewall rated to 1. virginmedia. yabmq iice qpwdh zfxdf trdz vpwza oucg ucycilxd ceavnnd ruhd